15,212 young entrepreneurs and intrapreneurs trained in digital and professional skills in Côte d’Ivoire, Senegal, the Democratic Republic of Congo and Uganda.

In a world where digital technology is transforming economies and redefining employment opportunities, Tech@Work was designed to equip young Africans with the essential skills to succeed in tomorrow’s economy.

This ambitious program has trained 15,212 young people in Senegal, Côte d’Ivoire, Uganda and the Democratic Republic of Congo, opening the doors to a brighter professional future.

Thanks to an innovative and pragmatic approach to training, Tech@Work has enabled 8,967 entrepreneurs to develop and structure their businesses, while giving 6,245 intrapreneurs the tools they need to flourish within their companies.

Program process

A program structured around four key pillars

The Tech@Work program is based on targeted training modules inspired by international best practices in the development of digital and professional skills:

Fundamental digital skills

In an increasingly connected world, mastering digital tools is a necessity. This module covers :

- Artificial Intelligence (AI) and automation: Understanding the impact and use of AI in the professional world.
- Online communication and collaboration: Optimize the use of collaborative work and digital communication tools.
- Mastery of productivity tools: advanced use of office suites, cloud platforms and project management solutions.
- Digital security and ethics: Protect your data and adopt best practices in cybersecurity.

Interpersonal and professional skills

Success in the workplace requires more than just technical skills. This module focuses on the human skills that are essential for successful integration into the world of work:

- Leadership and effective communication: Inspiring and influencing positively in a professional setting.
- Teamwork and collaboration: Promote cooperation and collective intelligence.
- Conflict management and negotiation: Develop problem-solving and mediation skills.
- Customer focus and service excellence:Learn to build strong relationships and understand customer expectations.

Entrepreneurial skills and business management

This module has been designed to help entrepreneurs structure and sustain their projects through :

- Developing sustainable business models: Building a solid, scalable business model.
- Financial and accounting management: Learn how to optimize resources and manage cash flow effectively.
- Innovation and creativity: Stimulating disruptive thinking to meet market needs.
- Digital marketing strategies: Developing visibility and acquiring customers online.
- Networking and partnership development: Building strategic relationships to accelerate growth.

Professional skills and employability

To maximize young people’s chances of integration into the world of work, this module focuses on :

- Job search techniques: CV writing, interview preparation and networking strategies.
- Effective work habits: Time management, sense of responsibility and respect for professional standards.
- Adaptability and stress management: building resilience to the challenges of the workplace.

For more information on the program, download the one pager.

Tangible impact and prospects

The Tech@Work program has demonstrated that structured, hands-on learning can transform the career paths of young Africans. With 15,212 beneficiaries, including 8,967 entrepreneurs and 6,245 intrapreneurs, the program has helped reduce the digital divide and boost employability in fast-changing sectors. Today, the skills developed through Tech@Work are more essential than ever to meet the challenges of the digital economy and build sustainable careers.

4

Country

15212

Recipients

4

Modules

76

Lessons

Stories from former participants

Eloquent testimonials from former participants illustrate the concrete and profound impact of the program on their lives and communities

“I am pleased to have participated and completed my training with partners such as Microsoft and Synapse IO, in the areas of basic digital skills, productivity, as well as interpersonal, professional and entrepreneurial skills, with great distinction. This training has equipped me enormously in my personal development, strengthening my skills in personal and organizational communication, conflict management, problem solving, leadership and management. I also acquired valuable knowledge in digital and entrepreneurship, particularly in project management and development. I'd like to thank the whole team for their technical and organizational assistance, which contributed to the success of this online training session, as well as all our trainers.”

Gad Chrispin SEBUYANGE – Entrepreneur Communication et Media

“I would like to express my deep gratitude to the organizers for this enriching training. Digital skills, personal and professional communication, as well as entrepreneurship are essential tools for the development of our African youth, and particularly that of the DRC. This certificate, attesting to my participation, symbolizes not only a personal achievement, but also a step towards the development of our community. Thank you from the bottom of my heart.”

Luc Mbuyi Kalamba – Entrepreneur

“I'm delighted to share with you my success in the T4Work program training, organized by Synapse IO and supported by Microsoft and the International Organization of Employers. I scored 90.32% on the final exam and am immensely grateful for all the quality support and training received throughout this inspiring journey. A big thank you to all our coaches and partners who have made this training even more relevant and rewarding. I can't wait to put everything I've learned into practice and make a positive contribution to my field.”

Gradie Muganza Victoire – Technicienne en imagerie médicale

“Learning is having a project, it's projecting yourself differently into the future.” - Philippe Meirieu It was a pleasure to take part in the Tech@Work program. Thanks to this program and its training courses, I have acquired and developed new skills that will serve me well in the business world. I would like to thank all the organizers and coaches for their commitment.”

Kouassi Ange Henoc Yao – CEO d’Ange’s Business School

“It was with great enthusiasm that I took part in the various training sessions on basic digital and productivity skills, as well as interpersonal, professional and entrepreneurial skills, organized by Synapse Center via its Tech@Work program. A big thank you to the whole team for this great opportunity.”

Charlie Kahindo Kalondero – Administration ICT DATA – Management

“I am pleased to have participated and completed my training with partners such as Microsoft and Synapse IO, in the areas of basic digital skills, productivity, as well as interpersonal, professional and entrepreneurial skills, with great distinction. This training has equipped me enormously in my personal development, strengthening my skills in personal and organizational communication, conflict management, problem solving, leadership and management. I also acquired valuable knowledge in digital and entrepreneurship, particularly in project management and development. I'd like to thank the whole team for their technical and organizational assistance, which contributed to the success of this online training session, as well as all our trainers.”